Where to send a request
Send a direct message to the official Extensions VIP Hair Instagram account linked on this site (instagram.com/extensionsvip.hair). Requests are read and handled by a person; there is no automated deletion.
Data deletion
How to ask us to delete your information.
These instructions explain how to ask Extensions VIP Hair to access, correct or delete the information we hold about you from this website, your orders and our WhatsApp conversations. Each request is handled by a person.
Identify the records
Tell us the WhatsApp or phone number you used and, if you have them, the order number or the approximate date of the enquiry, so we can find the right conversation or order. Please do not send payment card details or passwords.
What you can ask for
You can ask to see the information we hold about you, to correct it, or to delete it. This includes WhatsApp messages and attachments in our customer-service system, enquiry and order details, and shade-match photos.
Records we may need to keep
Some information may have to be kept after a deletion request, for example records of confirmed orders needed for accounting or legal obligations.
Messages in your WhatsApp app
Deleting or correcting records in our systems does not delete the messages stored in your own WhatsApp app. You can delete those chats in WhatsApp yourself.
Last updated: 8 October 2026