100% Human Hair (200 g) · Free Shade Matching · Shipping & Payment Confirmed in Writing on WhatsApp
Privacy
This notice explains how Extensions VIP Hair handles information shared through extensionsvip.hair and our official concierge channels.
Information you choose to send can include your name, contact details, destination, product interest, and natural-light hair photographs for shade guidance. Basic device, security, and analytics data may be recorded when those services are configured.
We use information to answer enquiries, provide shade guidance, prepare and support confirmed orders, maintain security, and understand website performance.
When you message our official WhatsApp numbers, WhatsApp (Meta) delivers your messages to our customer-service system through the WhatsApp Business Platform. We store the messages, your WhatsApp profile name and number, and any photos, videos, voice notes, documents, stickers, locations or contacts you choose to send, so we can answer you, prepare confirmed orders and keep a record of the conversation. Media files are stored privately and can be opened only by authorised administrators of our system. If your number matches a customer or enquiry record we already hold, the conversation is linked to it. Replies are written and sent by a person, and we record the delivery and read updates WhatsApp provides for them. Where one of our numbers is also used in the WhatsApp Business app, messages we send from that app, contact names saved in it and, if chat history is shared when the number is connected, earlier chats are copied into the same system.
When the chat assistant on this website is available, what you type in it is sent to an AI service to prepare the answer, and the conversation is stored. On WhatsApp, an AI service may be used to suggest a reply from our product information; if so, the recent text of the conversation is sent to that service (including captions, document file names, the coordinates of a shared location, reactions and the text of buttons or list options you choose; for anything else, only a short note of what was shared, such as a photo or the number of items in an order), a person reviews every suggestion, and nothing is sent to you automatically. Photos and other files you share are not sent to these AI services.
Hair or face photographs shared for matching are used only to provide the requested guidance and related customer support. They are not licensed for advertising or used to train or generate AI media without separate, explicit permission.
We do not sell personal information. Necessary information may be shared with service providers involved in hosting, communication, payment, or delivery after an order is confirmed. We retain records only as long as reasonably needed for service, security, accounting, or legal obligations.
You may ask to access, correct, or delete information we control, subject to records we must retain. Contact the official Extensions VIP Hair Instagram account linked on this site and identify the enquiry or order concerned; our data deletion instructions explain the steps. Deleting records from our systems does not remove messages from your own WhatsApp app.
Last updated: 8 October 2026
